Premier Aggregates Shipping Terms & Conditions
All delivery sites include ample space for the ordered truck/trailer size to provide the desired dumping method including: turnaround radius, level dumping site, obstruction-free entry/exit, and a road surface rated for a fully loaded truck+trailer (100,000lb). In the event of an inadequate or unsafe delivery site, the delivery fee is non-refundable.
Minimum Turnaround Area Width (Turning Diameter): 56 feet.
$50 Flat for all orders cancelled before 24 hours prior to delivery. 50% of order total for cancellations less than 24 hours prior to delivery. Any refunded amount will incur a 3% processing fee.
You may also incur a fee for rescheduled orders.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your material must be in the same condition it was when delivered. You must also be able to load the material into our truck, on-site. If these conditions are met, we will reimburse you for the material we are able to haul back from your delivery location.
Delivery fees associated with orders are non-refundable.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll contact you to schedule a haul-off. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Damages and issues
Please inspect your order upon reception and contact us immediately if the material is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.